# Core concepts

Comind.work is a hybrid low-code platform for business process automation. It includes pre-built apps for project management, CRM, marketing, knowledge management, and other business functions. Apps can be modified and customized as requirements change - by non-technical users through visual interfaces or by developers through code.

The platform is organized around three core concepts: **workspaces**, **apps**, and **users**.

## Users[​](#users "Direct link to Users")

1. Users are added to the platform by the [system admin](/admin-guide/getting-started/admin-roles-overview.md) through email invitations or SSO integration.
2. Users can participate in multiple workspaces based on their assigned roles.
3. External users (clients, contractors) can be invited to specific workspaces.

## Workspaces[​](#workspaces "Direct link to Workspaces")

1. A workspace is a container for users and apps working on related activities.

2. Workspaces are typically created for:

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   1. Specific projects (software development, marketing campaigns)
   2. Ongoing team functions (IT support, HR, sales)

3. Each workspace has a [workspace admin](/admin-guide/getting-started/admin-roles-overview.md) who can:

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   1. Install and configure apps
   2. Invite users and assign permissions

## Apps[​](#apps "Direct link to Apps")

1. Apps are tools for specific business functions: task management, invoicing, documentation, issue tracking, etc.

2. Users can create, edit, and [view records](/user-guide/app-record/view-app-record.md) within apps using different formats (tables, charts, boards, calendars).

3. Workspace admins can:

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   1. Install existing apps
   2. Create new apps

4. Apps can be customized to meet specific workspace requirements.

5. All data and files are stored as records within apps.

## How it works together[​](#how-it-works-together "Direct link to How it works together")

1. Users are assigned to workspaces based on their roles and responsibilities.
2. Apps are installed in workspaces to support the team's work.
3. Team members use the apps within their workspaces to complete tasks and collaborate.

To get started, learn how to [navigate](/user-guide/common-features/navigation.md) between workspaces and apps, [search for data](/user-guide/common-features/search-data.md), and [browse records in lists](/user-guide/app-records-list/about-lists.md).

## Examples[​](#examples "Direct link to Examples")

**Marketing team**: Works in a "Marketing" workspace using "Leads" and "Campaigns" apps.

**Development team**: Works in a "Product X Development" workspace using "Tasks", "Iterations", "Bugs", "Releases", and "Time-Tracking" apps.